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My $7,300 United Business Class Seat Was Broken, and I Got a Pittance

A woman splurged for a lie-flat seat, but it got jammed in the horizontal position for most of the 14-hour flight. How much should United compensate her?

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New York TimesLean L·2h ago
My $7,300 United Business Class Seat Was Broken, and I Got a Pittance
A woman splurged for a lie-flat seat, but it got jammed in the horizontal position for most of the 14-hour flight. How much should United compensate her?
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My $7,300 United Business Class Seat Was Broken, and I Got a Pittance

How 1 sources are covering this

My $7,300 United Business Class Seat Was Broken, and I Got a Pittance

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