The GuardianLean L·
People in the US: tell us about your difficult consumer experiences
We’d like to hear about your frustrations with companies, from difficulties getting a refund to bad customer service Polls show US consumers are angry and we’d like to understand more about the reasons why. Perhaps you have spent hours trying to replace a shoddy product, get a refund, or just force a company to fulfil a contract or promise? Or did you hit a customer service dead-end or get caught in an endless runaround, especially when it comes to something essential for day-to-day living? We …
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