EPA replaced employee desk phones with calling software. The union says 9-1-1 doesn't work correctly

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• The HillCenter·2h ago

  EPA replaced employee desk phones with calling software. The union says 9-1-1 doesn't work correctly

  The Environmental Protection Agency (EPA) replaced employee desk phones with calling software used on their laptops, something the union says poses safety issues, including during a recent medical emergency. Justin Chen, president of the biggest EPA employee union, told The Hill that the additional software that’s supposed to handle 9-1-1 geolocation “doesn’t really work, apparently.”...

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