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People awaiting hospital treatment to get three weeks’ notice under NHS England plans

Move inspired by customer service provided by online retailers such as John Lewis and Amazon People waiting for hospital treatment will get three weeks’ notice of their next appointment under NHS plans inspired by the customer service provided by online shopping operators. Hospitals are being ordered to start telling everyone on their treatment waiting list at least three weeks before their operation, diagnostic test or meeting with a consultant. Continue reading...

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The GuardianLean L·2h ago
People awaiting hospital treatment to get three weeks’ notice under NHS England plans
Move inspired by customer service provided by online retailers such as John Lewis and Amazon People waiting for hospital treatment will get three weeks’ notice of their next appointment under NHS plans inspired by the customer service provided by online shopping operators. Hospitals are being ordered to start telling everyone on their treatment waiting list at least three weeks before their operation, diagnostic test or meeting with a consultant. Continue reading...
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People awaiting hospital treatment to get three weeks’ notice under NHS England plans

How 1 sources are covering this

People awaiting hospital treatment to get three weeks’ notice under NHS England plans

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